Appraise a vehicle

Enter a vehicle, review comparable listings, test an asking price and offer, then keep a print copy of the reviewed appraisal.

16 min read · Video walkthrough · Instructions reviewed 25 October 2026

Before you start

Access: Admin access, with Market Research enabled for your dealership.

The vehicle’s year, make and model. A 17-character VIN is optional; review anything it fills in.
The current odometer in kilometres, when known, and the configurations you want to compare.
Your own reconditioning and certification allowances and desired profit if you plan to review an acquisition offer.
The example is fictional: a 2021 BMW X3 xDrive30i with 68,679 km. Demonstration market values and selling times are estimates, not actual customer outcomes.

Where to go
Insights → Market Research → Appraise a vehicle

Watch the walkthrough

21:07 · English narration · Fictional demonstration

Follow the complete Market research task, from normal navigation and vehicle entry through comparable evidence, prices, offers, recovery and the finished printout. English captions are included in the picture; a selectable caption track is also available.

All 25 video chapters

Read the video transcript

0:03 · Appraise a vehicle

Let's appraise a vehicle in Carvio. We'll find the workspace, check comparable listings, choose an asking price, and review what we could pay after allowing for costs and profit. Then we'll keep a print copy of the finished worksheet.

Our example is fictional: a 2021 BMW X3 xDrive30i, with sixty eight thousand, six hundred and seventy nine kilometres. The market evidence and estimates are demonstration data. Follow the same decisions with your own vehicle, and review the results you actually receive.

We'll cover the alternatives and the places people get stuck. Use the chapters when you want to return to one part, and keep the written guide alongside the video.

0:48 · Open Market Research

Start in the application sidebar. Under Insights, open Market Research, then choose Appraise a vehicle. You should see the vehicle entry form. On a phone, open the application navigation first, then follow the same route.

The workspace currently requires Admin access and Market Research enabled for your dealership. If the menu is missing, check that you're signed in to the intended dealership, then ask your administrator to check access and feature availability.

Before starting, have the year, make and model ready. A VIN and current odometer reading help you identify the vehicle. If you'll review an offer, have your own reconditioning and certification allowances, and your target profit. You can begin without a VIN.

1:35 · Enter a VIN or vehicle details

With a VIN available, paste its seventeen characters into VIN. Wait for decoding to finish, then check Year, Make and Model. The decoded message is a prompt to review the details, rather than a reason to skip that check.

For our BMW, confirm 2021, BMW and X3. The vehicle's reported configuration is xDrive30i. We'll add comparison trims separately. Enter sixty eight thousand, six hundred and seventy nine in Odometer. The unit here is kilometres. If you don't know the reading, leave it empty.

Without a VIN, choose Year and type Make and Model yourself. Those three fields are required. Appraise vehicle becomes available when they're complete. We'll keep our BMW details and odometer as we continue.

2:25 · Complete a partial or failed VIN lookup

A VIN lookup can return only part of the information. If you see partially decoded, complete any missing Year, Make or Model. The message below VIN tells you which required details still need attention.

If you see That VIN did not decode, enter those details below. If the message says The decoder did not answer, you can also continue manually. Pressing Enter in VIN retries the lookup when you want to try it again.

Check the details again after changing a VIN or vehicle name. Do not carry an earlier vehicle's information into a different appraisal. In this alternate example we've shown the missing-information states; now we'll return to our complete BMW entry.

3:10 · Choose comparison trims

Open Trim to choose the configurations you want to compare. You can select more than one. These are comparison choices; selecting another trim does not change the vehicle's decoded details.

Where available, an option shows a listed count and a price. Those counts can differ from the final comparable count on the worksheet. Some configurations may be unavailable because their listing details conflict or remain unresolved. Choose relevant available comparisons rather than forcing an uncertain option.

If comparison trims could not be loaded, the message says your selections are retained. You can still check the required vehicle fields. For our example, choose the matching xDrive30i comparison, confirm the odometer, then select Appraise vehicle. Wait for the worksheet to load.

4:02 · Check and correct the vehicle

Check the vehicle name, VIN when shown, and odometer. Review Basis and the comparison controls to confirm what you are comparing. Scroll to reach the remaining sections.

Choose Edit vehicle to correct the information. Make your changes, then choose Update appraisal. Cancel closes the editor without applying them. Changing the year, make, model or VIN begins a fresh pricing state, so review the worksheet again.

For a quick mileage correction, select Odometer beside the vehicle name. Enter the reading, then press Enter or select the checkmark. Clicking outside cancels this inline edit. Use the x or Escape to cancel deliberately. We'll keep our original reading.

4:46 · Choose the search area and listing status

Read Basis before choosing a price. It shows the years, matching scope and number of comparable cars supporting this view. If it says broader trims or a broader year range, your evidence is wider than an exact configuration match.

Under Look, choose Within for a distance around your area, My province, or Nationwide. When Within is selected, use the radius control. A new appraisal normally begins at two hundred and fifty kilometres, but a reopened appraisal can retain a different search.

Choose Active plus sold to include both groups, or Active only. Review the small window description beside that choice. After changing the scope, wait for Updating market data to finish, then check Basis, the count and the estimate again. Your chosen asking price is retained.

5:37 · Narrow or widen the comparable set

Use the Odometer minimum and maximum fields when a mileage range matters. Enter whole, non-negative readings and keep the minimum no higher than the maximum. Press Enter or leave the field to apply. Clear a field to remove that bound.

Open More filters for the available comparison details. Depending on this vehicle's evidence, you may see Trim, Drivetrain, Body, Transmission, Colour, Seller, CPO or Engine size. CPO means certified pre-owned. Not every group appears for every appraisal.

Selected filters appear as removable chips. Use a chip's x to remove one choice. Clear filters removes these additional constraints and odometer limits, while keeping the selected area and listing-status mode. If comparables are limited, widen the area or remove a narrow filter. Then review the new evidence.

6:32 · Read the market summary

In The market says, start with the comparable count. Average comparable price gives context for the listed vehicles. Odometer adjustment includes a hint about whether your car has fewer or more kilometres than the comparison average, when that information is available.

Market value for a car like yours is the displayed estimate to review. Adjusted comparable range shows the spread of included asking prices at your odometer. It helps you see variation in the evidence; it does not promise what this vehicle will sell for.

Confidence and its density percentage describe market coverage. Review them alongside Basis and the actual vehicles, especially when evidence is limited. An optional plus-or-minus amount is further estimate context, not a guaranteed bound. An em dash means information is unavailable. Don't read it as zero.

7:27 · Set an asking price

In You ask, Price by initially shows percent of market. One hundred percent matches the displayed market estimate. You can choose Asking price, percent of market, Rank by price, or Rank by value. These are different ways to set the same asking price.

Choose Asking price and enter thirty thousand dollars in Target. Press Enter or leave the field to apply it. Review the other readouts as they update. Escape returns an uncommitted entry to the current value.

Rank by price compares reported asking prices. Rank by value gives a view against adjusted comparable prices. Number one is the lowest price on that basis, and the total includes your vehicle. A rank is a price position, rather than a vehicle-condition score. Read the actual result after entering a target, especially when comparable prices are close.

8:21 · Read selling history and demand

Below the price readouts, Sells in shows historical context or a modelled value when too few sold listings are available. Read the label beside the days. This is separate from the price comparisons in How fast it sells.

Demand shows Hot, Warm or Cold, with a score out of one hundred when available. It is context, rather than a probability that your vehicle will sell. A Sold comparable still shows a reported listing price; it does not confirm a negotiated amount paid by a customer.

If the warning says the basis widened past your trim, review Basis again. The displayed ranks now cover that broader comparison set.

9:04 · Enter costs and target profit

Now review You can pay. The current asking price appears above Reconditioning, Certification, Profit you want and You can pay. These are worksheet allowances for this appraisal. Enter the amounts you actually want to allow.

Profit is held by default. To enter our target profit, first select Hold the asking price in You ask. That keeps the thirty thousand dollar ask fixed and makes Profit you want available for editing.

Enter one thousand dollars for Reconditioning, five hundred for Certification, and three thousand for Profit you want. Apply each entry with Enter or by leaving the field. You can pay now reads twenty five thousand, five hundred dollars. Review the entire group together before deciding whether that offer suits the vehicle.

9:52 · See the effect of a cost change

Keep the asking price held. Change Reconditioning from one thousand to one thousand, five hundred dollars, then apply the entry. Watch You can pay move from twenty five thousand, five hundred to twenty five thousand dollars.

The extra five hundred dollar allowance leaves five hundred less available for the offer in this example. The asking price and desired profit stay where we held and entered them. This is why it's useful to review the result after changing an allowance.

Return Reconditioning to one thousand dollars. You can pay returns to twenty five thousand, five hundred. We'll use those values for our finished worksheet. These entries review a possible offer; they do not submit an offer, buy a vehicle or update an inventory listing price.

10:42 · Choose which figure stays fixed

One hold applies across You ask and You can pay. Choose asking price, profit, or offer. The held figure is read-only. Choosing another hold releases the previous one, and changing a hold by itself leaves the amounts unchanged.

Here's an alternative decision. With asking still held, increase You can pay to twenty six thousand dollars. Profit you want falls to two thousand, five hundred. Return the offer to twenty five thousand, five hundred before the next example.

Choose Hold profit, then increase the offer to twenty six thousand. Profit stays three thousand while the asking price becomes thirty thousand, five hundred. Reset the offer, then choose Hold the offer. Increase Reconditioning to one thousand, five hundred: the offer stays fixed while profit falls. Finally restore Reconditioning and Hold the asking price. Check our original five amounts again.

11:37 · Review warnings and cost context

If a price control won't change, check its hold first. Asking price is held also disables Price by, the draggable asking-price dot and price suggestions. Choose another hold before trying those controls. A held profit or offer likewise needs a different hold before you edit it.

Cost to market is another readout to review alongside your entered offer and allowances. It describes those worksheet costs relative to the market estimate. It is not your profit margin, and it does not include every expense your dealership may incur.

If You can pay becomes negative, the worksheet warns that costs and profit exceed the asking price. Review the entries and your chosen hold. An editable number or warning-free screen is not approval of a purchase decision.

12:27 · Review selling-time estimates

Scroll to How fast it sells. When forecasts are available, the rows compare asking prices at ninety three, one hundred and one hundred and seven percent of market, plus your current price marked now. The current row is blue. Longer bars mean more estimated days.

These rows are readouts. To change your price, use You ask or an available chart control, then wait for the update. Check the new estimates rather than assuming a lower price always produces a faster sale.

Sometimes the forecast does not distinguish between the prices. You will see that message instead of persuasive-looking bars. Other times, price-based forecasts are unavailable, with historical context shown when available. If Some selling-time estimates are unavailable appears, use its Try again. The rest of the appraisal can remain useful. Actual selling time can vary.

13:22 · Explore the Curve view

Now move to Your asking price on the market and choose Curve. The horizontal axis is price. The orange curve shows where comparable prices cluster, and the blue dot is your asking price. The market marker and adjusted comparable range give you points of reference when available.

Shaded zones show position around that comparable range: amber within it, green below and red above. They do not promise a sale or tell you the chance of one.

Release the asking-price hold by choosing Hold profit, then drag the blue dot horizontally. It can snap to market value and comparable prices. Watch the same asking price and offer update in the worksheet. You can also focus the control and use arrow keys. Return the asking price to thirty thousand dollars before continuing.

14:12 · Inspect comparable vehicles in Scatter

Choose Scatter to compare asking price with mileage. Left to right is Odometer; bottom to top is asking price. Orange dots are active listings and grey dots are sold listings. Your blue dot uses your own odometer and asking price.

Hover over a comparable, or tap it, to see the vehicle details. Click or tap to keep the details open. Review Listing price and Odometer, then Adjusted price and listing age when available. You may also see seller, location, colour, CPO and VIN. Use Close details to return to the plot.

With asking editable, drag your blue dot vertically to change the price. If your odometer is missing, the subject dot may be absent; you can still use You ask. Keyboard users can focus a comparable, inspect other cars with arrow keys, and press Enter for details and links.

15:06 · Review ranks and available price suggestions

Choose Rank. The two strips show Rank by price and Rank by value. Each position includes one vehicle, with number one at the left. The blue block marks your vehicle's current position.

When Price into a spot is available, each row shows a target value rank, an asking price and the comparable vehicle beside that suggestion. Choosing a row changes your asking price, so review the linked offer or profit around your selected hold.

If asking is held, these choices are disabled. Select a different hold first. Price rungs are unavailable for this set means no suggestion is available. A separate message tells you when your car is already cheapest. Finish this branch by restoring our thirty thousand dollar ask and holding it again.

15:54 · Read and sort the Competitive set

Scroll to Competitive set. Find your highlighted vehicle row, with You in Seller. Compare Price and Odometer first. Adjusted price provides the displayed comparison at your vehicle's mileage, year and equipment. If it says Unavailable, there is no adjusted estimate for that listing.

Value rank identifies price position on that comparison basis. Listed is listing age in days, and Away is distance in kilometres. Sold marks a sold listing; CPO marks certified pre-owned. An em dash indicates missing information.

Select a column heading to change the order. The Sorted by message confirms the column and direction. Sorting changes the table order, rather than the appraisal's ranks. On a narrow screen, scroll sideways to read the remaining columns. Review the actual vehicles, instead of relying on one headline estimate.

16:50 · Review excluded cars and listing links

Some displayed vehicles have an exclusion reason instead of a rank. Read labels such as Price out of range, Listed too long, or Too far in mileage. These rows remain visible for context. A muted row alone does not tell you whether the vehicle is excluded.

A times indicator can show one vehicle advertised in several places, sometimes with a price difference. Treat it as one vehicle rather than several different cars.

In Links, open an available comparable-listing link when you need to inspect its evidence. It opens in a new tab. Our demonstration uses fictional example links. Link unavailable means a usable link wasn't supplied; don't assume the listing page can be opened from that row. Close the extra tab to return to your appraisal.

17:39 · Keep a copy of the finished appraisal

Before keeping a copy, confirm the vehicle and mileage, Basis, comparison filters, and entered amounts. Our final worksheet has a thirty thousand dollar ask, one thousand for Reconditioning, five hundred for Certification, and three thousand for Profit you want. Asking is held, and You can pay is twenty five thousand, five hundred dollars.

Choose the chart view and table order you want to retain. Wait for updates to finish, then select Print at the top. In the browser's print dialog, choose an available printer or a PDF destination.

Review the resulting Vehicle appraisal document. Check the vehicle, captured date, market summary, asking price, allowances, offer, comparison scope and evidence. The printout keeps the selected chart and table order. It is a snapshot for review; some on-screen readouts, including selling-time bars, are not included.

18:35 · Return through Recent appraisals

To appraise another vehicle, choose Another car. On the entry screen, Recent appraisals offers previous vehicles from this browser. Select our BMW to load its details and comparisons again, then review the returned market evidence.

Recent appraisals is a convenience list, rather than a saved quote. It retains vehicle details and comparison choices, but not your entered asking price, cost allowances, desired profit, offer or hold. A copied appraisal address can retain its asking price, yet it also does not preserve the complete worksheet.

Re-enter the allowances you need when returning. Market evidence can differ when you revisit a vehicle. Another browser or cleared site data can also mean the recent list is absent. Use the print copy when you need a fixed record of the worksheet you reviewed.

19:28 · Resolve unavailable data and controls

If the worksheet says Market data is unavailable, choose Try again. You can still check the vehicle and search controls. If No valuation available appears, widen the search area, remove a restrictive filter, or correct the vehicle, then try again.

For Limited comparables, review a wider area or fewer constraints before relying on the estimate. If an odometer range is invalid, correct its minimum and maximum or clear the limits. If a quick odometer edit disappeared without changing the worksheet, enter it again and apply it with Enter or the checkmark.

If Print is disabled, wait until updates finish and resolve any valuation error. If an amount or price suggestion is read-only, check the active hold. Read the actual message before retrying; a successful-looking entry form is not confirmation that market evidence loaded.

20:23 · Find help and review the outcome

Read guide opens written help in a new tab. Instructions starts a guided tour of the screen you're on. At its opening, you can continue with Next, go Back as steps become available, or close the tour. Closing returns you to the worksheet.

We've reached the reviewed outcome: our fictional BMW, the chosen comparison scope, the entered asking price and allowances, and the matching printed offer. Keep those details together when you discuss the appraisal.

When you repeat the task, start with the right vehicle, review the evidence, then check the effect of your own entries. Use the chapters and written steps whenever you need to revisit a control or recover from a problem.

Download English captions (VTT) · Open or download video

Open Market Research

Reach Appraise a vehicle
Watch 0:48
In the application sidebar, under Insights, expand Market Research, then choose Appraise a vehicle. On a narrow screen, open application navigation first. Expect the vehicle entry form and, when available, Recent appraisals.
Expand Market Research and choose Appraise a vehicle. Select image to enlarge.
Check access if the menu is missing
Watch 0:48
Confirm that you are signed in to the intended dealership. The workspace requires Admin access and Market Research enabled. Ask your dealership administrator to check access and feature availability if the menu is absent.

Enter the vehicle

Use a VIN, when available
Watch 1:35
Paste the 17-character VIN into VIN and wait for decoding to finish. Check Year, Make and Model before continuing, even when the message says decoded.
If it says partially decoded, complete any missing required fields. The message below VIN identifies details that still need attention.
Review the decoded details and enter the known odometer. Select image to enlarge.
Enter details manually if needed
Watch 2:24
Without a VIN, choose Year and enter Make and Model yourself. Those three fields are required.
If the VIN did not decode or the decoder did not answer, you can continue by entering these fields. Press Enter in VIN when you want to retry the lookup.
Complete the required details when a VIN lookup is partial. Select image to enlarge.
Choose comparison trims
Watch 3:09
Open Trim and choose one or more relevant available configurations. These choices narrow the comparisons; they do not replace the vehicle’s decoded details.
Options can show a listed count and a price when available. Counts can differ from the final worksheet count. Options marked conflicting listing details — unavailable or configuration unresolved — unavailable cannot be selected.
If comparison trims could not be loaded, the message says your selections are retained. Check the required vehicle details before continuing.
Choose relevant comparison trims; these do not change the vehicle’s decoded configuration. Select image to enlarge.
Add mileage and load the appraisal
Watch 3:09
Enter Odometer in kilometres, or leave it empty when unknown. The example uses 68,679 km.
Choose Appraise vehicle. It becomes available when Year, Make and Model are complete. Wait for the worksheet to load.

Check or correct the applied vehicle

Confirm the vehicle and odometer
Watch 4:01
Check the vehicle name, VIN when present, and Odometer. Review Basis and the comparison controls, then scroll to the section you need.
Edit vehicle opens the current vehicle details. Select image to enlarge.
Apply a full vehicle correction
Watch 4:01
Choose Edit vehicle, correct the details, then choose Update appraisal. That button is disabled until required fields are complete and something has changed. Cancel closes without applying the draft edits.
Changing Year, Make, Model or VIN begins a fresh pricing state. Review the asking price and comparison scope again. These edits change the appraisal; they do not correct a saved inventory record.
Make a quick odometer correction
Watch 4:01
Select Odometer beside the vehicle name. Enter a whole, non-negative reading, or clear it when unknown. Press Enter or choose the checkmark, labelled Update odometer, to apply.
The x, labelled Cancel odometer edit, or Escape cancels. Clicking outside also cancels this inline edit; it does not apply the reading. Correct Enter a valid odometer reading. before applying.

Choose the comparison scope

Read Basis first
Watch 4:45
Basis shows the years, matching scope and comparable count supporting this view. A comparable is another listing used to review the market for a similar vehicle.
A description such as same year, broader trims, within one model year, broader trims or limited comparable data means the evidence is wider or thinner than an exact configuration match. Do not assume the selected trim describes every comparable.
Check the vehicle, Basis and comparison controls before reviewing prices. Select image to enlarge.
Choose the area and listing status
Watch 4:45
Under Look, choose Within, My province or Nationwide. With Within selected, choose a Radius. Normal offered distances are 25, 50, 100, 250 and 500 km; an existing custom value can also appear.
Choose Active + sold or Active only and review the window description beside it. A fresh appraisal normally starts Within 250 km with Active + sold; a reopened appraisal can retain other choices.
Set optional mileage limits and filters
Watch 5:36
Enter Odometer minimum and Odometer maximum when a range matters. Use whole, non-negative readings and keep the minimum no higher than the maximum. Press Enter or leave a field to apply; clear it to remove that bound.
Open More filters. Available groups can include Trim, Drivetrain, Body, Transmission, Colour, Seller, CPO and Engine size. CPO means certified pre-owned. Not every group appears for every comparison set.
Read count notes where shown. Some counts overlap; unreported engine size or ambiguous AWD/4WD information is a note, rather than a selectable choice.
More filters shows the choices available for this vehicle. Select image to enlarge.
Remove restrictions and review the refreshed evidence
Watch 5:36
Use a selected chip’s x to remove one choice. Clear filters removes additional filters and mileage limits while keeping the chosen area, radius and listing-status mode. An incoming Years chip can also be removed; this bar does not offer a new year-range entry.
Wait for Updating market data… to finish. Recheck Basis, count, market readouts and ranks. Your chosen asking price is retained, so its percentage and position can change against new evidence.
For Limited comparables, widen the area or remove a restrictive filter, then review the match again. A larger selection is not automatically a closer comparison.

More detail: Refine appraisal comparables

Read The market says

Review the comparable and mileage context
Watch 6:32
In The market says, review the comparable count and active/recently sold breakdown when supplied. Average comparable price and its mileage hint give context for the displayed listings.
Odometer adjustment can include a hint showing whether your car has fewer or more kilometres than the comparison average. An em dash means information is unavailable, rather than zero.
Review the estimate alongside its range, confidence and actual comparable vehicles. Select image to enlarge.
Review the estimate and range
Watch 6:32
Market value for a car like yours is the displayed estimate. Review it alongside Basis and the actual comparable vehicles.
Adjusted comparable range, captioned Included asking prices at your odometer, shows the spread in the displayed evidence. It is not a guaranteed selling-price range.
Read confidence as context
Watch 6:32
Confidence shows High, Medium or Low with a density percentage. Review it as market-coverage context, especially when comparables are limited.
An optional model within ±… on cars like this hint is further estimate context. It is not a guaranteed bound or probability of selling.

Set an asking price

Choose the input unit and apply a target
Watch 7:27
In You ask, open Price by and choose Asking price, % of market, Rank by price or Rank by value. Initially Price by shows % of market; an initial asking price starts from the returned estimate unless one was supplied when opening the appraisal.
Edit Target, then press Enter or leave the field to apply. Escape restores the current value. In the fictional example, choose Asking price and enter $30,000.
Choose the input unit for the same asking price. Select image to enlarge.
Review the other readouts
Watch 7:27
The other three readouts describe the same asking price. 100% matches the displayed market estimate; 95% is below it.
Rank by price compares reported asking prices. Rank by value compares adjusted prices. #1 is the lowest price on that basis, and the total includes your car. A rank is not a vehicle-condition score. Check the actual resulting rank after entering a target.
If the warning says the basis widened past your trim, the ranks cover that broader set.
Read selling history and Demand
Watch 8:21
Sells in gives historical context or a value labelled modelled — too few sold to measure. Read the accompanying label. Price-sensitive comparisons are in How fast it sells.
Demand can show Hot, Warm or Cold and a score out of 100. It is context, not a probability or promised outcome. A Sold comparable’s reported price is not proof of the amount a customer negotiated.
Read Sells in and Demand as context, without a guaranteed sale outcome. Select image to enlarge.

More detail: Set an appraisal asking price

Review costs, desired profit and offer

Choose a hold before editing the target profit
Watch 9:03
Profit is held by default. Exactly one hold applies across You ask and You can pay.
For the example, set asking to $30,000, then choose Hold the asking price. Asking becomes read-only, and Profit you want becomes available for editing. Choosing a hold alone does not change the amounts.
The fictional worksheet allows $1,000 for reconditioning, $500 for certification and $3,000 profit. Select image to enlarge.
Enter the worksheet allowances
Watch 9:03
In You can pay, enter Reconditioning $1,000, Certification $500 and Profit you want $3,000. Press Enter or leave each field to apply. Escape restores an uncommitted entry.
Review You can pay: $25,500. These are the allowances entered for this appraisal, rather than all costs the dealership might incur.
See the effect of a changed allowance
Watch 9:52
Keep asking held and change Reconditioning from $1,000 to $1,500. You can pay falls from $25,500 to $25,000; asking remains $30,000 and desired profit remains $3,000.
Return Reconditioning to $1,000 for the finished example. You can pay returns to $25,500. Review the changed fields together before acting.
Scroll sideways to read all columns.
Fictional example Before After
Reconditioning $1,000 $1,500
You can pay $25,500 $25,000
Held asking price $30,000 $30,000
Profit you want $3,000 $3,000
With asking held, an extra $500 reconditioning allowance lowers You can pay to $25,000. Select image to enlarge.
Choose another hold when the decision changes
Watch 10:41
With asking held, changing the offer to $26,000 leaves asking fixed and shows profit of $2,500. Reset the offer to $25,500 before the next example.
Choose Hold profit and change the offer to $26,000: profit stays $3,000 while asking becomes $30,500. Reset the offer to $25,500.
Choose Hold the offer and change Reconditioning to $1,500: the offer stays $25,500 while profit becomes $2,500. Restore Reconditioning to $1,000, then hold asking again for the final worksheet.
A held field is read-only. Choose a different hold to edit it; selecting an already-held profit or offer does not release every hold.
Holding profit changes which linked amount moves when you edit the offer. Select image to enlarge.
Review warnings and cost context
Watch 11:37
Cost to market is a readout to review with the entered offer and allowances. It is not profit margin and does not include every possible expense.
If Costs and profit exceed the asking price. appears, review the entries and hold. These worksheet changes do not submit an offer, buy a vehicle, approve finance or change an inventory listing price.
Review the entries and hold when costs and profit exceed the asking price. Select image to enlarge.

More detail: Review an appraisal offer

Fictional example	Before	After
Reconditioning	$1,000	$1,500
You can pay	$25,500	$25,000
Held asking price	$30,000	$30,000
Profit you want	$3,000	$3,000

Review How fast it sells

Compare the available estimates
Watch 12:26
How fast it sells can show asking prices at 93%, 100% and 107% of the market estimate, plus the current price marked now. The current row is blue; longer bars mean more estimated days.
These rows are readouts. Change price in You ask or an available chart control, wait for the update, then review the results. Do not assume every price reduction produces a faster sale.
A flat forecast states that these price choices have the same estimated selling time. Select image to enlarge.
Read flat, missing and failed forecast states
Watch 12:26
A message saying the forecast does not distinguish between these asking prices replaces the bars when appropriate. Price-based selling-time forecasts are unavailable. means no usable price comparison is shown.
Historical context may appear with a note that it covers model years and trims in the region. It does not estimate the effect of changing your price.
For Some selling-time estimates are unavailable., use that section’s Try again. The rest of the appraisal can remain useful. Actual selling time can vary.

Explore the three chart views

Use Curve to review price position
Watch 13:21
In Your asking price on the market, choose Curve. The horizontal axis is price. The orange curve shows where comparable prices cluster, the blue dot is your ask, and a market marker and adjusted range appear when available.
Shading describes position: amber within the comparable range, green below and red above. It does not show a sale probability.
When asking is editable, drag its dot horizontally; it can snap to market value or comparable prices. Review the same changed asking price and offer in the worksheet. Choose another hold first if asking is held.
The blue dot is your asking price. Release the asking-price hold before moving it. Select image to enlarge.
Inspect a car in Scatter
Watch 14:12
Choose Scatter. Odometer runs left to right and asking price bottom to top. Orange dots are active listings, grey dots sold listings, and blue is your vehicle at its mileage and asking price.
Hover or tap a comparable for details; click or tap to keep them open. Review Listing price, Odometer, optional Adjusted price and Listed age, plus available seller, location, VIN and links. Close details closes the popover.
With asking editable, drag the blue subject dot vertically. If the subject odometer is missing, that dot may be absent; use You ask instead.
Pin a comparable to review its visible listing details. Select image to enlarge.
Review Rank and available price suggestions
Watch 15:05
Choose Rank. The blue block marks your car in Rank by price and Rank by value, with #1 on the left.
When Price into a spot appears, review a suggested value rank, price and comparable vehicle. Choosing a row changes asking and the linked worksheet around your hold. Asking must be editable.
Price rungs are unavailable for this set. does not prove your car is cheapest. A distinct message says when it is already cheapest. Restore the chosen asking price after trying a suggestion.
Rank shows price position and available asking-price suggestions. Select image to enlarge.
Use the keyboard when needed
Watch 14:12
Tab to an editable asking-price chart control and use arrow keys to adjust it. Shift with an arrow moves farther; Home and End move to the plot bounds.
On a comparable point, use arrows to inspect other cars and Enter or Space to open details and available links. Escape or Close details closes them.

More detail: Inspect appraisal evidence

Review the Competitive set

Read the vehicle rows
Watch 15:54
Scroll to Competitive set and find the highlighted subject row with You in Seller. Compare Price, Odometer and Adjusted price. The adjusted figure is the displayed comparison at your mileage, year and equipment.
Listed is age in days; Away is distance in kilometres. Sold identifies a sold listing and CPO means certified pre-owned. Unavailable means no adjusted estimate is shown; an em dash means missing information.
Your highlighted row appears among the eligible comparables. Select image to enlarge.
Sort without changing the appraisal ranks
Watch 15:54
Choose a column heading and read Sorted by… to confirm its direction. The initial order is Adjusted price, low to high.
Sorting changes table order, rather than the appraisal’s ranks. On narrow screens, scroll sideways to reach the remaining columns.
Read exclusions and available listing evidence
Watch 16:50
Some rows have a reason such as Price out of range, Listed too long or Too far in mileage instead of a rank. They remain visible for context. Muted styling alone does not mean excluded.
A × indicator can represent one car advertised in several places, sometimes with a price difference. Treat it as one vehicle.
Open an available link in Links to review comparable-listing evidence in a new tab. Link unavailable means a usable link was not supplied. The tutorial uses fictional example links.
Read exclusions, listing counts and available links in context. Select image to enlarge.

Keep a copy of the reviewed appraisal

Confirm the finished worksheet
Watch 17:39
Review vehicle, odometer, Basis, selected filters, asking price, allowances and hold. The final example returns to asking $30,000, Reconditioning $1,000, Certification $500, Profit you want $3,000 and You can pay $25,500, with asking held.
Choose the chart view and table order you want to retain. Wait for all updates to finish.
The finished fictional appraisal keeps the matching $25,500 offer. Select image to enlarge.
Print and inspect the result
Watch 17:39
Choose Print at the top. In the browser’s print dialog, choose an available printer or PDF destination.
Review the resulting Vehicle appraisal document: vehicle, captured date, market summary, worksheet amounts, scope, selected chart and sorted table. It is a snapshot; it does not include every screen readout, such as the How fast it sells bars or Demand.

More detail: Print and return to an appraisal

Return to a vehicle or start another

Use Another car and Recent appraisals
Watch 18:35
Choose Another car to return to entry. Under Recent appraisals, choose a vehicle to load its details and comparison choices again. Review the returned market evidence.
Recent appraisals is a list in this browser, not a saved quote. It does not retain the asking price, Reconditioning, Certification, desired profit, offer or hold. Re-enter current allowances when needed.
Recent appraisals reopens the vehicle and comparison choices, rather than the complete worksheet. Select image to enlarge.
Know what a reopened link keeps
Watch 18:35
An appraisal address can retain vehicle details, filters and asking price, but it does not preserve the complete worksheet. Recent market evidence can differ from the print snapshot.
Another browser or cleared site data can mean the recent list is absent. There is no Save appraisal action here. Keep a print copy when you need the fixed values you reviewed.

Find help and recover

Open written help or the tour
Watch 20:23
Read guide opens written help in a new tab. Instructions opens a guided tour of the current screen. You can close the tour to return to your work. The tutorial shows its opening; the written steps remain useful without watching the film.
Instructions opens the current guided tour. Close tour returns to the worksheet. Select image to enlarge.
Use the relevant recovery action
Watch 19:28
For a failed market request, choose Try again. For no valuation or limited comparables, check the vehicle and broaden restrictive comparisons. For a read-only amount or suggestion, check its hold. Resolve the issue and review the resulting evidence before printing.
Use Try again for a failed market request. Select image to enlarge.

Expected result

A reviewed appraisal with visible comparison evidence, an asking-price and offer scenario, and a print snapshot if you kept one. The fictional final offer is $25,500. Estimates and worksheet entries are not an approved purchase or guaranteed sale outcome.

Open the completed appraisal example (PDF)
Fictional demonstration · 2 pages · $30,000 asking price · $25,500 offer

If something isn’t right

Market Research is missing

Check the intended dealership and ask your administrator to check Admin access and Market Research availability.

Appraise vehicle is disabled or VIN failed

Complete Year, Make and Model. A VIN is optional. Review partial decoded information; Enter in VIN retries a lookup, or continue manually.

There is no valuation or too little evidence

Check the vehicle details, widen Look or Radius, or remove a restrictive filter. Use Try again for the same appraisal request when offered. Some vehicles can still have insufficient evidence.

The odometer range is invalid

Use whole, non-negative readings with minimum no greater than maximum. Clear a bound if no limit is needed.

The quick odometer edit did not apply

Select Odometer again and apply with Enter or the checkmark. Clicking outside cancels this inline edit.

A price, offer or profit field is read-only

Check the active hold. Choose a different hold before editing that figure. Asking held also disables Price by, chart dragging and price suggestions.

Ranks changed after filtering

Review the new Basis and comparison set alongside the retained asking price. Sorting the table changes its order, not the ranks.

Selling-time comparisons are missing

Read the flat or unavailable message. Use that section’s Try again when offered. Missing forecasts do not make historical context into a price-specific forecast.

Print is disabled

Wait until updates finish and resolve any valuation error. Review the worksheet before reopening Print.

My earlier worksheet amounts are missing

Recent appraisals and copied links do not preserve a complete worksheet. Re-enter current allowances and compare with a print snapshot of any earlier reviewed values.

Refine appraisal comparables
Choose the area, listing status and available filters, then review how closely the refreshed evidence matches your vehicle.
Set an appraisal asking price
Set a price in dollars, a market percentage or a rank, then review the resulting position and linked offer.
Review an appraisal offer
Enter cost allowances and desired profit, choose which figure stays fixed, and review the amount shown in You can pay.
Inspect appraisal evidence
Read the market summary, explore all three charts, and inspect or sort the comparable vehicles behind the displayed appraisal.
Print and return to an appraisal
Keep a fixed copy of a reviewed appraisal, then return to the vehicle with a clear understanding of what Recent appraisals retains.

Appraise a vehicle

Before you start

Watch the walkthrough

Open Market Research

Reach Appraise a vehicle

Check access if the menu is missing

Enter the vehicle

Use a VIN, when available

Enter details manually if needed

Choose comparison trims

Add mileage and load the appraisal

Check or correct the applied vehicle

Confirm the vehicle and odometer

Apply a full vehicle correction

Make a quick odometer correction

Choose the comparison scope

Read Basis first

Choose the area and listing status

Set optional mileage limits and filters

Remove restrictions and review the refreshed evidence

Read The market says

Review the comparable and mileage context

Review the estimate and range

Read confidence as context

Set an asking price

Choose the input unit and apply a target

Review the other readouts

Read selling history and Demand

Review costs, desired profit and offer

Choose a hold before editing the target profit

Enter the worksheet allowances

See the effect of a changed allowance

Choose another hold when the decision changes

Review warnings and cost context

Review How fast it sells

Compare the available estimates

Read flat, missing and failed forecast states

Explore the three chart views

Use Curve to review price position

Inspect a car in Scatter

Review Rank and available price suggestions

Use the keyboard when needed

Review the Competitive set

Read the vehicle rows

Sort without changing the appraisal ranks

Read exclusions and available listing evidence

Keep a copy of the reviewed appraisal

Confirm the finished worksheet

Print and inspect the result

Return to a vehicle or start another

Use Another car and Recent appraisals

Know what a reopened link keeps

Find help and recover

Open written help or the tour

Use the relevant recovery action

Expected result

If something isn’t right

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