Update your profile

Update your own name, mobile number and salesperson registration information, then confirm each saved field.

6 min read · Instructions reviewed 28 October 2026

Before you start

Access: Your own Carvio account. Editing your profile does not grant staff roles or dealership-wide settings access.

Where to go
Your name / user menu → Profile

Choose your name, then Profile
Open the user menu at the bottom of the application sidebar and choose Profile. On a phone, open application navigation first. Settings opens shared dealership configuration; Profile opens your own account.
Confirm the name and email at the top before editing. The example is Alex Morgan at alex@example.com.
Fictional personal account · Choose your name, then Profile Select image to enlarge.

Choose the field you intend to change
Select First Name, Last Name, Mobile or Salesperson Registration Number. Enter the corrected value. Names cannot be blank. Mobile accepts a ten-digit number; clear it only when you intend to remove the stored mobile number.
Fictional personal account · Choose the field you intend to change Select image to enlarge.
Press Enter or leave the field to save
Press Enter, or move focus away from the field. Each field saves separately; there is no page-wide profile Save button. Press Escape while editing to cancel that field’s unsaved entry.
In the example, Mobile changes from (416) 555-0101 to (416) 555-0111. Wait for the saved indication, then check the field and the contact value at the top. Reopen Profile if you need to confirm the stored result.
Fictional personal account · Press Enter or leave the field to save Select image to enlarge.
Recognize information managed elsewhere
Department is read-only on this page. Job title, roles and individual permissions are managed through Team by someone with the relevant access. Email is shown for review/copying; this page does not offer an email editor. Use the staff-profile and access guides for those tasks.

Use Try again when Profile did not load
A failed load shows Couldn’t load your profile with Try again. Retry the load; do not treat a failed page as a blank saved profile.
Fictional personal account · Use Try again when Profile did not load Select image to enlarge.
Keep and review a failed entry
Read the error. A failed inline save reopens the field with the intended input retained. Correct invalid input or resolve the connection problem, then press Enter again. Wait for a saved indication and check the final resting value.
Fictional personal account · Keep and review a failed entry Select image to enlarge.

The intended personal fields show their saved values; shared dealership settings and staff permissions remain separate tasks.

Mobile is rejected

Enter ten digits. Review the field’s error and retry; a formatted number on screen is not by itself proof of a successful save.

A name cannot be cleared

First Name and Last Name are required. Enter the correct name instead of leaving the field blank.

I need different access or a department change

Use Team with an authorized staff administrator. Editing your name or registration number does not change permissions.

Set or replace your signature
Draw, type or upload your personal signature, verify On file, or deliberately remove it before adding a replacement.
Change your password
Change the password for your own Carvio account while you know the current password.
Update a teammate’s profile
Correct a staff member’s profile while managing roles and individual permissions through the separate access editor.
Open and save Settings
Find the right setting, make a deliberate change and confirm what was saved.